Vacation Rental Guests Annually
Activities & Experiences
Vacation Rental Units
Have questions about booking your Xplorie activities? We’ve got you covered!
Find answers to the most common questions our guests ask – everything from how to find your booking link to when and how you can reserve your activities.
If you don’t see your question here, our Guest Support team is always happy to help.
You can easily book your activities online from your unique booking page. Check your email for messages from Xplorie to gain access to your booking page, where you can explore and book some of the most popular local attractions.
Your unique booking link is included in the emails sent to you after you book with an Xplorie partner property—typically 48 hours after booking your stay.
Yes! You’re welcome to share it with everyone in your party. Simply forward the email or use the “Share With Your Party” link included in the email.
Your personal page includes a variety of popular local activities, attractions and rentals. You can browse by activity category, filter by preference, and review all the details, including hours, special tips, location, descriptions, and cancellation policies.
Absolutely! Your activity link is active from the moment your lodging reservation is confirmed through the last day of your stay. You will start receiving your emails from us approximately 48 hours after booking your lodging.
Your invitation to your Xplorie activities will be sent to your confirmation email. Here are a few ways to find the email.
Yes, you can update your contact information on your booking page, or call the number listed there to make changes and have your tickets resent.
Complimentary offers cannot be combined with any additional discounts.
You can view your reservations and tickets under, 'Order Overview' on your personal booking page.
Once you have arrived at your cart, you will see that the total price for the complimentary ticket is deducted. There will either be a $0 balance or a balance for any additional tickets purchased.
By checking the box, you acknowledge that you understand and agree that while you will receive an email from us confirming your reservation request has been received, your reservation is not finalized and confirmed until you receive a follow-up email confirming that we have confirmed your reservation with the activity.
You can cancel a booking through your 'order overview' dropdown on your personal page if it is within the timeframe of the activity's cancellation policy. You may need to contact the guest service center for further assistance.
Once you are on your personal booking page you will see a "FREE" badge on the top left corner of the activities, attractions and rentals that have a complimentary offer.
Once you book activities, you will receive digital tickets via email. Most tickets or vouchers will come from Xplorie, and a select few will come from the local activity provider. If you have any questions regarding ticket delivery, please contact us. We are always happy to help!